GorillaWins Privacy Policy

At Gorilla Wins, we are committed to safeguarding your personal information and ensuring that your experience with us remains safe, transparent, and secure. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our site, register an account, or use any of our GorillaWins Casino services. By accessing our platform, you agree to the practices described in this document, and we encourage you to read it carefully.

Information We Collect

When you create an account with GorillaWins Casino, we collect personal details necessary to verify your identity and comply with our licensing obligations under Master License 34389464EU granted by Curacao. This information typically includes your full name, date of birth, email address, phone number, residential address, and payment details. Whenever you complete your Gorilla Wins Casino login, we verify your credentials against our secure database to protect your account from unauthorised access.

• We collect registration data, including your name, contact details, and date of birth
• We record financial information related to deposits and withdrawals, including cryptocurrency wallet addresses where applicable
• We gather technical data such as your IP address, device type, browser information, and approximate location
• We monitor your gaming activity, including bets placed, games played, and bonus usage
• We may collect identity verification documents to comply with KYC and anti-money-laundering regulations

How We Use Your Information

We at Gorilla Wins use the information we collect to operate our platform effectively, process transactions, and provide you with a personalised gaming experience. Our team relies on this data to manage your GorillaWins Casino account, deliver customer support, and administer promotions. We also use your data to manage bonus eligibility, including the Gorilla Wins Casino no deposit bonus and other offers such as the Gorilla Wins no deposit bonus terms detailed in our promotional pages.

Our GorillaWins team may also use your contact details to send you marketing communications about new promotions, tournaments, or updates to our loyalty programs. You can opt out of these communications at any time by adjusting your account preferences or contacting our support team.

Cookies and Tracking Technologies

Our GorillaWins platform uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse how you interact with our website. These technologies help us improve site performance, personalise content, and measure the effectiveness of our marketing campaigns. You can manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of our services.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with trusted partners who assist us in operating our business, including payment processors, identity verification providers, and the software vendors behind our game providers such as Betsoft, IGT, and Nolimit City. Our Gorilla Wins Casino also works with Vivo Gaming to deliver live dealer experiences, which may require sharing limited data to facilitate live sessions.

We may also disclose your information to regulatory authorities, law enforcement agencies, or legal advisors when required by law or to protect our rights and those of our players. Payments are processed by Gorilla Wins LTD, and any information shared with payment providers is handled according to their own privacy practices.

Data Security

We take data security seriously and implement technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Our GorillaWins Casino infrastructure uses encryption technologies to safeguard sensitive data, including financial transactions and login credentials. Despite our best efforts, no method of transmission over the internet is completely secure, and we encourage you to use strong, unique passwords to protect your GorillaWins login details.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, or delete the information we hold about you. You may also request that we restrict or object to certain processing activities, or ask us to provide your data in a portable format. If you wish to exercise any of these rights, please contact our support team, and we will respond in accordance with applicable data protection laws.

• You have the right to request access to your personal data
• You have the right to request corrections to inaccurate information
• You have the right to request deletion of your data, subject to legal retention requirements
• You have the right to withdraw consent for marketing communications at any time

International Data Transfers

As we serve players across the United Kingdom, Germany, Spain, France, Sweden, Portugal, Netherlands, and Canada, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers comply with applicable data protection regulations and that appropriate safeguards are in place to protect your information wherever it is processed.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, regulatory, and accounting requirements. Once your data is no longer needed, we securely delete or anonymise it in accordance with our internal retention schedules.

Restricted Jurisdictions

Please note that we do not offer our services to residents of Afghanistan, Cuba, Curacao, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, the United States of America, or Yemen. This restriction applies to both fiat currencies and cryptocurrencies. If you access our platform from a restricted jurisdiction, we reserve the right to suspend your account and withhold any associated funds.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page regularly, as continued use of our services after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about how we handle your data, our privacy practices, or you would simply like to read more about our Gorilla Wins Casino reviews, please reach out to our support team via live chat, available 24/7, or email us at support@gorillasupport.net. We are proud of the positive feedback shared through numerous Gorilla Wins reviews and Gorilla Wins casino reviews, and we welcome your comments on our GorillaWins Casino services at any time.