GorillaWins Terms and Conditions

Welcome to Gorilla Wins. These Terms and Conditions govern your access to and use of our website, mobile applications, and all services offered by us. By registering an account, completing a gorilla wins casino login, or otherwise using our platform, you confirm that you have read, understood, and agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services.

Who We Are

GorillaWins is owned and operated by Gorilla Wins LTD of Bargestraat 1, together with its fully owned subsidiary Gorilla Wins LTD, Hollandia 24. Payment processing is handled by Gorilla Wins LTD, while the domain itself is operated by LAVA ENTERTAINMENT DS DV under permit number DEAJS/SCFVF/P-06/2005, granted by the General Directorate of Games and Sweepstakes. We have been offering our services since 2024 and hold Master License 34389464EU, granted by the Curaçao gaming authority. This license permits us to legally offer casino games to players in the United Kingdom, Germany, Spain, France, Sweden, Portugal, the Netherlands, and Canada.

Eligibility and Account Registration

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to create an account with us. We reserve the right to request identification documents at any stage to verify your age, identity, and address. Every player is permitted only one account; duplicate accounts will be closed, and any associated funds may be forfeited. We do not accept registrations or transactions from residents of Afghanistan, Cuba, Curaçao, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, the United States of America, or Yemen. This restriction applies equally to fiat currencies and cryptocurrencies.

Accessing Your Account

Once registered, you can complete your gorilla wins casino login using your chosen username and password. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect unauthorised access, you must notify us immediately via our support channels.

Deposits, Withdrawals, and Currencies

We accept deposits in GBP, EUR, and currency equivalents, as well as cryptocurrencies including Bitcoin, Ethereum, Litecoin, Dogecoin, and Tether. The minimum deposit is GBP 20. Available payment methods include Visa, Mastercard, Neteller, Skrill, Paysafecard, Interac e-Transfer, iDEAL, MB WAY, PIX, Bank Transfer, and various other regional options. Withdrawals can be requested through the same range of methods, and we apply no fees on crypto payouts. Weekly withdrawal limits are set at EUR 5,000. There is no maximum win limit, except where the maximum win is capped at 10x the last deposit if accumulated deposits do not exceed EUR 200. Pending times may take up to 72 hours, depending on the withdrawal method and whether it is your first cashout, with standard cashout processing typically completed within 24-48 hours.

Bonuses and Promotions

At Gorilla Wins, we offer a generous Welcome Package spread across your first three deposits, totalling up to 750% in bonuses and 175 free spins. The Jungle Bonus (code GORILLA1) grants 400% up to GBP 2,000 plus 100 free spins on Wish Master. The Treasure Hunt bonus (code GORILLA2) offers 200% up to GBP 1,000 with 50 free spins on Wild Wild West. The Ape Kingdom bonus (code GORILLA3) provides 150% up to GBP 1,000 with 25 free spins on Planet of the Apes. Each stage requires a minimum deposit of GBP 20 and may only be claimed once per player, with no expiry date attached.

We also run recurring promotions such as Ape Spins Day (code GWEDNESDAY), Gorilla Reload (code GMONDAY), and GFriday (code GFRIDAY), each offering deposit-based bonuses and free spins on selected titles. Unless a specific promotion states otherwise, standard wagering requirements are set at 30x the bonus amount, while any gorilla wins casino no deposit bonus carries a 100x wagering requirement and is restricted to slot games only. The maximum bet permitted while a bonus is active is EUR 10 or currency equivalent, which also applies to bonus-buy features and gamble functions. Wagering contributions vary by game type: slots, bingo, scratch cards, and keno contribute 100%; table, card, and live casino games contribute 10%; video poker contributes under 2%; and baccarat contributes 0%. Progressive jackpot games cannot be played using bonus funds, and only one bonus may remain active on your account at any given time. All promotional timings are calculated in CET.

Games and Providers

GorillaWins features a library of more than 3,000 games sourced from respected providers, including Betsoft, Aristocrat, IGT, Konami, Nolimit City, Hacksaw Gaming, Red Rake Gaming, EGT, Amatic Industries, Igrosoft, Merkur Gaming, Kajot, and Apollo Games. Our live casino experience is powered by Vivo Gaming, offering blackjack, roulette, baccarat, and poker with real dealers. You can also enjoy slots, hold and win titles, crash games, table games, scratch cards, video poker, and progressive jackpots, all available across desktop, mobile, and our dedicated Gorilla Wins app.

Loyalty Program

We reward our players through Gorilla Missions, a system of daily missions that each unlock their own bonus, reward, or prize, claimed instantly upon completion. Our Gorilla Rank feature runs ongoing slot tournaments where every spin earns leaderboard points, with your final leaderboard position determining your prize. Additional items and rewards can be accessed through the Shop section, available directly in our main menu.

Responsible Gaming

We are committed to promoting safe and responsible play. Our platform provides tools such as deposit limits, self-exclusion, and time-out options, allowing you to manage your gaming activity. If you feel that your gambling habits are becoming a concern, we encourage you to reach out to our support team or seek guidance from professional responsible gambling organisations.

Limitation of Liability

We strive to maintain a secure and reliable platform, but we cannot guarantee uninterrupted access at all times. We are not liable for any losses arising from technical failures, third-party payment issues, or circumstances beyond our reasonable control. Your use of our services is at your own risk, and we recommend reading independent gorilla wins reviews and gorilla wins casino reviews before making financial decisions.

Amendments to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of GorillaWins after any amendment constitutes your acceptance of the revised terms. We recommend checking this page regularly to stay informed of any changes.

Customer Support

Our support team is available 24/7 via live chat and email at support@gorillasupport.net. Whether you have questions about a gorilla wins no deposit bonus, need help with your gorilla wins login, or require general assistance, we are here to help in English.

Contact Us

If you have any questions regarding these Terms and Conditions, please contact us through our official support channels. We value transparency and are always ready to clarify any aspect of our policies for our players.